Our Team

Image of Timo Kakkonen

Timo Kakkonen

Co-founder, Senior Consultant

With a rich commercial background in global pharma and the public sector, Timo brings unparalleled expertise and a visionary approach to our CRM strategies with the ability to convert business needs to CRM requirements. His misssion is to ensure that CRM will serve the business, not vice versa. Timo believes in the power of data-driven decisions and the importance of a customer insigths based approach in today's competitive landscape. One specific area he has unique expertice and experience from 65 countries, is defining KPI´s, building reports and training teams in analytics.  

timo@twoback.fi 

+358 45 1561 288

Linkedin

Mikko Back

Co-founder, Senior Consultant

Mikko’s expertise lies in CRM implementation in the public sector, finance sector, consultancy and marketing agencies and with all possible CRM systems there are in the market. AI and deep understanding of various CRM system capabilities, offering a complementary skill set that rounds out our consulting capabilities. Mikko’s passion for technology and innovation drives Mikko to continually seek out the latest trends and solutions in CRM, ensuring our clients are always ahead of the curve.

mikko@twoback.fi 

+358 50 326 84 72

LinkedIn

Together, we are a powerhouse of CRM knowledge, dedicated to your success.